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To meet the requirement, Tata Strategic first formed cross-functional teams headed by a senior person in the client organisation, and established a mechanism to monitor and review progress (steering and coordination committee). Tata Strategic helped the teams identify key issues, analyse data and give recommendations. Further, Tata Strategic grouped the findings and recommendations and sent it to the senior management team to develop an action plan that included milestones and responsibilities. Tata Strategic also transferred the expertise required to carry out a similar exercise without assistance, to the client team.

The strategy development process has been institutionalised. Exports, manufacturing and overhead cost reduction, de-bottlenecking, quality improvement and process improvement were identified as focus areas and worked on. Additionally, the client is in the process of evaluating new growth engines. A strategy cell headed by a senior executive has been formed and the annual budget is now being prepared based on the long term plan.